Disability services - Airport
Samsic APMR assists People with Reduced Mobility.
Every day, Samsic Airport combines expertise and agility to meet the expectations of major airports and ensure user comfort.
To enable Disabled and Mobility Impaired Passengers to travel safely and stress-free, Samsic APMR offers special assistance throughout the airport terminals, at check-in, passport control, boarding and deplaning, and provides the human and material resources needed to provide passengers with superior quality service, both at arrivals and departures as well as for connections.
Samsic APMR makes it a point of honour to ensure that Disabled and Mobility Impaired Passengers travel with the same level of comfort and peace of mind as any other traveller. Our staff treat these passengers with the kindness and consideration they deserve.
Our special assistance agents play a key role in serving Disabled and Mobility Impaired Passengers. Their training covers both reception services and the special assistance required for different types of disabilities.
Through our control centres and with the help of software specifically designed and developed by our development teams, Samsic Agents provide special assistance services for flight arrivals and departures:
- Orders are received from the airlines,
- Orders are dispatched to the staff,
- Assistance to passengers with disabilities at boarding,
- Special vehicles for boarding passengers with disabilities,
- Assistance with stretchers for boarding and deplaning.
QSE CERTIFICATIONS
Samsic APMR's quality standard is based on ISO 9001: 2015 standards.
YOU CAN PLACE YOUR TRUST IN US
In 2017, our agents provided 404,000 special assistance services. Samsic APMR is always looking for new technologies to facilitate the autonomy of passengers with disabilities in airports and ensure a pleasant passenger experience.
